Cottonique - Allergy-free Apparel

Find quick answers to your questions about Cottonique’s hypoallergenic clothing, shipping, returns, sizing, and more. Explore our Help Center for support and guidance today.

Cottonique Help Center – Allergy-Free Clothing FAQs & Support

We usually receive new shipments from our manufacturing facilities within two (3) to (4) weeks.

A slash in the middle of the size you wanted indicates that it has been sold out already, but do not worry! We’re working diligently to get you the clothing you deserve. 

If you wanted to be the first to know when the size you wanted has been restocked, select your size and click the notify me when available option located at the left side portion of the product page. 

When returning items to us, please take note of our return policy:. Store credits have no expiration date and can be used for future purchases.

When returning items to us, please take note of our return policy: <ul><li>Unopened items are eligible for an exchange or refund as they are fit for resale.</li><li>Opened items can only be returned for store credit or a size exchange as they cannot be restocked or resold for safety reasons.</li><li>Return shipping costs are the customer&apos;s responsibility.</li></ul>Store credits have no expiration date and can be used for future purchases.

What is the process for returning opened or unopened items?

If you need to change your delivery address for specific items in your order, please contact us. We'll request the change promptly and ensure you receive notifications via email once your items are shipped.

If you need to change your delivery address for specific items in your order, please contact us. We&apos;ll request the change promptly and ensure you receive notifications via email once your items are shipped.

How can I change the delivery address for my order?

If your pre-ordered items are delayed, we offer two options:. Please let us know your preference, and we'll process it accordingly.

If your pre-ordered items are delayed, we offer two options: <ol><li>Split Shipment: We can send available items immediately and ship the remaining ones once they&apos;re in stock.</li> <li>Wait for Availability: You can wait for all items to become available, though we can&apos;t provide a specific timeline for this option.</li></ol> Please let us know your preference, and we&apos;ll process it accordingly.

What can I do if my pre-ordered items are delayed?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

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What is the process for returning opened or unopened items?

How can I change the delivery address for my order?

What can I do if my pre-ordered items are delayed?

What do I do if I receive the wrong item in my order?

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